Summary
 
Experienced IT professional fluent in German (C1 level) with a diverse background in technical and support, and web development. Skilled in WordPress, Joomla, Laravel, Microsoft Azure, and CSAT tool deployment. Proficient in providing technical support for web/cloud/VPS hosting, AI answer verification, and managing servers and software. Expertise includes HTML, Linux, Microsoft Excel, Office, Windows, and SEO, dedicated to delivering high-quality service and solutions.
 
Experience
 
09/2023 - Present
Technical Consultant
Information Technology & Services
 
6/2023 - Present
Player Support Agent
Video Gaming
 
04/2023 - Present
Technical Support Specialist 
Staffing and Recruiting
 
03/2023 - Present
Language-specific ML Quality Assurance (QA) Analyst 
Freelance
 
08/2021- 03/2023
Player Agent Support
Video Gaming
 
03/2021 - 04/2021
Trainee
Civil Engineering
 
2020 - 2021
IT Support
Media
 
2018 - 2020
Wordpress , Joomla , Dle , Laravel ,Opencart
Freelance
 
08/2018 - 11/2019
Service and Management 
Hospitality
 
10/2015 - 06/2016
IT Support
Manufacturing
 
Education
 
2017 - 2018  3 Semester in Law
Jena University