Summary
 
Dedicated Customer Service Specialist with 11 years of experience in the telecommunications industry, fluent in German at a B2 level. Possesses strong skills in data analysis and a comprehensive understanding of MS Office. Known for exceptional customer service abilities, effective communication, and a commitment to resolving issues efficiently.
 
Experience
 
2016 - Present
Customer Service
Telecommunications
 
2012 - 2016
Customer Service
Banking
 
2007 - 2008
German Teacher
School
 
Education
 
2000 - 2006  German Translation
Technical university